CASE MANAGEMENT
Case Management
What is Case Management?
Geriatric case management is provided by professionally trained care managers who are responsible for planning, searching for, and monitoring senior citizens’ care services. Case management staff are also responsible for regularly communicating with their clients’ caregivers, families, and personal network.
At St. Agatha Home Healthcare LLC, we deliver the excellent advocacy and quality care that all senior citizens deserve. By providing our clients with one experienced point of contact, it makes it easier for them, and their families, to be comfortable knowing that all of their care needs will be met professionally, affordably, and reliably.
How Do Case Managers Help Senior Citizens?
Many of the elderly people we work with require care while recovering from medical issues. Others need support so that they can better cope with psychological issues, or they might need caregiving assistance to compensate for a lack of a personal support network.
A case manager can help senior citizens by arranging fundamental services for in-home care or grocery shopping needs. They can also arrange services for complex situations such as transitioning to a new living situation or recovering from a car accident.
At St. Agatha Home Healthcare LLC, our leadership team has over five decades of combined experience in the healthcare industry. We’ve seen individuals and families burn out while attempting to address complex geriatric needs with limited time or resources. Since we have a vast repository of knowledge and a trusted network of resources in the Henderson area, we are able to help clients overcome many challenges without risking burnout within their own personal network.
Professional Case Management Network in Henderson
Our network consists of long-term caregivers, in-home nursing services, senior healthcare providers, and other high-quality services that we have fully vetted or already have experience partnering with. Because of our close-knit network and experience, the coordination we undertake for our clients is extremely robust and efficient.
When our senior citizens need a new service, we can also schedule interviews, assist during the selection process, and coordinate with anyone else within their personal network as required.
What Capabilities Do Care Managers Have?
Whether our care managers need to provide an update through a written medium, or over a phone call, they are always there to keep our client’s network up to speed.
Our care managers can also provide intervene during crises, find solutions, advocate for the client in family or medical situations, provide monitoring services, and assist with many other needs. Some of these needs are seen below (but are not an exhaustive list):
• Educating clients about their diagnosis
• Assisting with creating a care plan
• Incorporating physician recommendations into the care plan
• Managing medication and care
• Planning transportation
• Connecting with all medical professionals within the care team
• Calling an on-call nurse that is available 24/7
• Assisting with finding new housing
• Communicating on the client’s behalf
What Skills Do Case Managers Have?
To provide successful services for our clients, our care managers require a multitude of skills and criteria that include but are not limited to:
• Effective decision making
• Clinical experience
• Time management
• Conflict resolution
• Teamwork
• Commitment
Our process for hiring case managers follows a rigorous process similar to the one used when hiring Certified Practical Nurses or Registered Nurses.
To learn more about all the ways we can help make a difference in your life, please get in touch with us by giving us a call at:702-473-9001or by writing us an email using our contact information Click Here: